Product life cycle planning 
- Commodity substitution programs
- Spare parts buffer planning
- Substitution parts qualification
- Components last buy management
- Warehouse and fulfillment
- Parts recycling

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Repair capability 
- Upgrades, testing, inspection services
- System repair
- System advance exchange
- System refurbishment
- Component RMA
- Component repair, refurbishment, rework
- Component original vendor warranty redemption

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Document/Training support
- Service manuals
- Customer service engineering repair training materials
- Channel repair training materials